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04/03/2013
April is Financial Literacy Month and BBB will be sharing various ways in which you can become financially literate.
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09/07/2012
A warm smile and a kind gesture can brighten even the gloomiest of days. When working with customers, it’s always important to recognize the integral part of quality service. September is National Courtesy Month.
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04/10/2012
The FINRA National Financial Capability Study recently looked at the spending and saving habits of Americans and came up with some startling information.
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04/09/2012
As the temperature continues to warm up, homeowners may consider hiring a lawn service to rejuvenate their lawn and take care of routine chores like lawn-mowing, landscaping and trimming. While hiring a lawn service or landscaper can ease the burdens of caring for a yard, Better Business Bureau advises consumers to get clear, written expectations for what services the company will provide for the agreed-upon fees.
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03/12/2012
Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.
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02/15/2012
Consumers across the country are telling the Better Business Bureau that they are being harassed by recent "robo calls" to their home and cell phones that offer to lower their interest rates.
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01/16/2012
Losing weight is one of the most common New Year’s resolutions after enjoying tasty holiday treats. If you’re pledging to lose pounds this year by joining a gym, BBB recommends asking some questions before signing on the dotted line.
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10/03/2011
Child identity theft is a growing crime that is causing damage to the pristine credit reports of children. Hundreds of online businesses are finding inactive Social Security numbers online – most of which are assigned to children under the age of 18 who have not started using them yet. These scammers are then selling the numbers under different names to help people establish fake credit. Protecting your child’s innocent, clean record is something that every parent needs to do.
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09/06/2011
The Internal Revenue Service has issued an alert saying that it has seen an increase in tax-return-related scams recently, especially in the Memphis area. Many of the scams are directed at taxpayers who normally don't even have to file a return. The elderly and recipients of Social Security and other benefits are prime targets of the crooks.
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07/04/2011
Looking for a way to get in shape? Joining a health club, fitness center, gym or sports club can be a great way to improve your physical condition
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06/28/2011
Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value.
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06/01/2002
They're on TV, in print and on the Internet: Ads for "clubs" that automatically send you a product or service - like flowers, books, movies or software. If you join one of these "continuity" plans, you're agreeing to receive merchandise or services automatically at regular intervals (often monthly), without advance notice, until you cancel.
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01/01/2002
Washington, D.C. — Free trial offers can be a great way to try new products or services without making a long-term commitment to a membership, subscription or extended service contract. But mark your calendar: If you don't cancel before the trial period ends, your acceptance of a free trial offer may be an agreement to buy other products and services.
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01/01/2002
To help you plan and operate your business, the Federal Trade Commission ("FTC") staff in cooperation with the Direct Marketing Association (DMA) has prepared this booklet about the FTC’s Mail or Telephone Order Merchandise Trade Regulation Rule (the "Rule"). The Rule’s requirements are explained in plain English. This discussion is followed by a question and answer section. The Rule itself is reprinted at the end of this booklet.
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10/01/2001
If you are buying a car or major appliance, whether in a retail store, by catalog, or online, you may be offered a service contract. To many consumers, buying a service contract is like buying "peace of mind" from repair hassles. An estimated 50% of all new car buyers, and many used-car and major appliance buyers, purchase service contracts. The cost can range from $50 to $500, depending on the length and amount of coverage provided. Some consumers, however, may be paying for more protection than they need.
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